Resolve Quality Issues Faster Across Every Plant
Replace spreadsheets, emails, and WhatsApp groups with a single platform for incident management, supplier claims, corrective actions, and real-time KPI visibility across every site.
Trusted by manufacturers across automotive, aerospace & electronics
Why Traditional QRQC Is Broken
Industrial teams deserve better than disconnected tools cobbled together. Here's what slow, manual quality management actually costs you.
Spreadsheets Everywhere
Quality events tracked in Excel, shared over email. Version chaos, zero traceability, no real-time visibility. Auditors ask — you scramble.
of manufacturers still use spreadsheets for QRQC
WhatsApp for Escalations?
Critical defects handled in chat groups. Evidence lost in threads. Accountability impossible. When something goes wrong, no one can reconstruct what happened.
average manual escalation response time
Response Times in Days
Manual follow-up means incidents drag on. Containment actions not tracked. Root causes recur. Customers notice before you do.
more recurring defects without a digital QRQC system
- Excel + emails + WhatsApp for each incident
- No single source of truth for quality data
- Manual escalations, missed deadlines
- Supplier disputes take weeks to resolve
- Audits require manual evidence gathering
- No visibility across sites
- One platform from incident to corrective action
- Real-time KPIs visible to every stakeholder
- Automated escalations, SLA tracking, reminders
- Supplier portal with structured 8D claims
- Audit trail generated automatically
- Cross-site governance and rollup dashboards
From Incident to Resolution in 4 Steps
A structured workflow that ensures nothing slips through the cracks — every time.
Detect & Report
Any operator or quality engineer logs a quality incident in seconds — from the shop floor or office — with photos, context, machine, and shift info.
Assign & Contain
The system automatically routes the incident to the right team. Containment actions are assigned with clear owners and deadlines. SLAs start counting immediately.
Analyze Root Cause
5-Why analysis, structured 8D workflows, and all evidence organized in a single thread. No more scattered emails trying to reconstruct what happened.
Close & Improve
Corrective actions verified. Lessons learned shared across all sites automatically. Your quality system gets smarter with every resolved incident.
Detect & Report
Any operator or quality engineer logs a quality incident in seconds — from the shop floor or office — with photos, context, machine, and shift info.
Assign & Contain
The system automatically routes the incident to the right team. Containment actions are assigned with clear owners and deadlines. SLAs start counting immediately.
Analyze Root Cause
5-Why analysis, structured 8D workflows, and all evidence organized in a single thread. No more scattered emails trying to reconstruct what happened.
Close & Improve
Corrective actions verified. Lessons learned shared across all sites automatically. Your quality system gets smarter with every resolved incident.
Everything Your Quality Team Needs
Built for quality engineers, operations managers, and plant directors. Purpose-built for manufacturing — not a generic tool adapted to it.
Incident Management
Real-time incident capture with photos, operators, machines, and shift context. From line to manager in seconds.
Supplier Claims (8D)
Full 8-discipline claim workflow — from containment to permanent corrective action. Track supplier performance over time.
Action Plans
PDCA-aligned action plans with owner assignment, deadlines, and verified completion. No action falls through the cracks.
Escalation Engine
Automatic escalation when SLAs are missed. Configurable rules per site, severity, and type. Never let a defect sit unaddressed.
Multi-Site Governance
Aggregate KPIs across all plants. Corporate overview with plant drill-down. One platform, many sites.
Real-Time Dashboards
Live quality KPIs: detection rate, closure time, recurrence rate, supplier scorecard. Fully configurable.
Audit Trail
Every action timestamped, signed, and immutable. ISO 9001 / IATF 16949 audit-ready at any moment.
Mobile-First
Operators log defects from the shop floor — no laptop required. Offline support for low-connectivity environments.
Quality Control in Your Pocket
Track, report, and resolve incidents from anywhere — whether you're on the shop floor, in a meeting room, or across the world. Native mobile and tablet apps, built for industrial teams.
Report from the Shop Floor
Operators log incidents directly from their phone — no laptop, no delay. Photos, machine, shift context captured in seconds.
Tablet-Optimised Dashboards
Supervisors and quality engineers get a full KPI view on iPad or Android tablet — purpose-built for large screens.
QR Code Scanning
Scan equipment, parts, or workstations to pre-fill incident context instantly. Zero manual entry errors.
Critical Escalation Alerts
Push notifications for high-severity incidents and missed SLAs. The right person is notified — wherever they are.
Offline Mode
Work in low-connectivity zones. Reports queue locally and sync automatically when back online.
Plant-by-Plant Visibility. Corporate-Level Control.
Whether you operate 2 sites or 200, QRQC gives plant managers real-time KPIs and corporate directors a consolidated view — without waiting for weekly reports or manual consolidation.
Average closure rate across all sites
Mean time to first response
Sites managed on one platform
Monthly Incidents by Site
Last 6 months · All incident types
AI-Powered Quality Intelligence
The next evolution of QRQC — a platform that doesn't just track incidents, it learns from them. Predict, prevent, and resolve faster than ever before.
Smart Root Cause Detection
AI surfaces patterns across thousands of incidents to suggest likely root causes — before your team has to dig.
Predictive Quality Alerts
ML models learn your plant's fingerprint and flag anomalies before they escalate into defects or production stops.
Auto-Generated Corrective Actions
Based on similar resolved incidents, the AI drafts corrective action plans in seconds. Your team reviews, edits, approves.
Natural Language Reporting
Describe a problem in plain text or by voice. AI parses it and fills the incident form — with machine, part, and defect type.
Supplier Risk Scoring
Dynamic supplier reliability scores built from historical claim data. Know which suppliers are drifting before they fail you.
Intelligent Escalation Routing
Smart routing matches each incident to the right expert — based on urgency, past resolution speed, and team availability.
Powered by large language models trained on industrial quality data.
Enterprise-Grade Security by Default
Your operational data is confidential and critical. We treat security not as a feature — but as a foundation.
ISO 27001 Aligned
Information security management built into every layer of our processes, infrastructure, and team practices.
End-to-End Encryption
Data encrypted in transit (TLS 1.3) and at rest (AES-256). Your operational data is never exposed in plaintext.
Role-Based Access Control
Granular permissions per role, site, and module. Operators see only what's relevant to them. Full audit log of all access.
GDPR Compliant
Full data subject rights, EU data residency available, and a data processing agreement included with every contract.
Data Residency Choice
Host in EU (France, Germany), US, UAE, or your own infrastructure. Your data never leaves your chosen region.
Business Continuity
Daily backups, 99.9% SLA uptime commitment, and disaster recovery procedures tested regularly.
Your Data Stays Where Your Business Needs It
Data sovereignty matters for regulated industries. QRQC lets you choose where your data is hosted — and we commit to it contractually.
Trusted by Quality Leaders
Industrial teams that replaced chaos with QRQC are achieving results they couldn't reach with manual processes.
“We cut our average incident response time from 3 days to 4 hours. The escalation engine alone saved us from two major customer complaints last quarter.”
“Finally, one platform where my plant managers and corporate team see the same numbers. No more Excel consolidation every Monday morning. The time savings are enormous.”
“The 8D supplier claims module is the best we've used. Our suppliers now respond faster because the portal makes the process completely frictionless for them.”
Questions & Answers
Everything you need to know before booking your demo.
Still have questions? Talk to our team →
Ready to Modernize Your QRQC?
Join 50+ manufacturers who replaced spreadsheets, emails, and WhatsApp with real-time quality control. Our team will show you exactly how QRQC fits your operations in a focused 45-minute session.
No commitment required. Typically 45 minutes. Tailored to your industry.